Talkify / Industries / Plumbing
Plumbing · Emergency-aware · NZ-built

Hands on the spanner. Phone still answered.

Built for sole-trader plumbers and small crews. Talkify recognises an emergency from the first sentence (burst pipes, flooded floors, no hot water) and pings your mobile instantly with the address and number. Routine calls get booked, quoted, or messaged.

Get my plumber agent · $129 → Hear it triage · 09 242 0020
From
$129/mo
Emergency latency
SMS in 12s
Setup fee
$0
Hold music
never
SMS dispatched · 12s
Steve, mid-job.
Sarah's burst pipe just landed.
High priority027 442 1188
Reception ● Personal Assistant Booking Service ● Sales Qualification Tradesman Dispatcher Real Estate Enquiry ● Beauty & Wellness Plumbing Dispatch ● Retail Professional Services ●

It knows an emergency
when it hears one.

Train it on your own escalation rules, or use the plumbing defaults out of the box. Either way the right calls reach you in seconds, and the rest get handled without you ever picking up.

Emergency keyword detection.

Burst pipe, flood, no hot water, gas leak, blocked drain, sewer back-up, leaking cylinder, the agent recognises the language and instantly pings you. The caller hears you'll be in touch, not "press 1".

SMS to your mobile.

Address, callback number, urgency, gist of the problem, texted to your phone in under fifteen seconds. Tap-to-dial back the customer in two taps.

Routine job scheduling.

Non-urgent jobs booked into your calendar (Google, Outlook, Calendly) at the next free slot.

Ballpark quotes.

Standard pricing (tap washer, leaky toilet, blocked sink) quoted on the call. Custom jobs marked for callback.

Knows your service area.

Politely declines callers outside your zone, no wasted drives, no missed locals.

Plumbers who run a tight ship.

A snapshot of how the agent fits a real one-person plumbing operation in Hamilton.

Caller · 6:42amHot water's stone cold. Can someone come this morning?
TalkifyMost likely a tripped element or a thermostat, either way I can get Steve there before lunch. Address and best mobile?
Caller · 11:19amNeed a price for installing a new dishwasher.
TalkifyStandard install runs $280-$340 depending on the existing connections. Want me to book Steve in for a quick site visit Thursday morning?
Caller · 2:08pmLooking for a plumber in Tauranga.
TalkifyWe're Hamilton-based, outside our service area. I'll text you a recommended Tauranga plumber so you don't lose any time.

The job written straight into Fergus or Simpro.

On the tools the diary is not a calendar app, it is the job system. Talkify puts the enquiry, the site address and what the caller actually said into the one you run. Fergus is proven and in daily use on plumbing phones. Simpro, iTrade and Tradify are early access: built and tested, and set up with you rather than left for you to wire up.

01 Fergus Reads the diary so the agent can tell a caller when someone is coming, writes the enquiry and the call notes in against the customer, and books the visit itself once you switch that on. The first ten Fergus users get setup free. Books visits→ 02 Simpro Recognises the contact ringing from a commercial account, writes the lead in with the customer and the site linked, raises quote requests, and schedules against a technician who is genuinely free. Books visits · early access→ 03 iTrade Knows who is ringing from your iTrade customers and greets them by name, lodges the job with the blocked drain or the burst pipe described in their own words, then asks iTrade for a visit. A request, not a confirmed time. Lodges jobs · early access→
04 Tradify Every enquiry the agent takes lands in your Tradify Enquiries inbox with the name, the number and the fault, ready to turn into a job. Enquiries in · early access
05 Google Calendar Keep the work in a calendar instead? Routine jobs land in the real diary at the next free slot, with the address and the fault in the entry. Reads and books
06 Xero Recognises the customer from your Xero contacts, answers what they owe without anyone opening a ledger, and chases the invoices that have gone past terms. $10/mo, 50c a min→ 07 Slack & Microsoft Teams The call posted into your Slack or Teams channel as it ends, so an apprentice or an office manager sees the emergency without ringing you to ask. Call notifications→
Calendly logo Calendly Scheduling
M Custom MCP Your own tools
Fergus logo Fergus Books visits
GoHighLevel logo GoHighLevel CRM
Google Calendar logo Google Calendar Calendar
HubSpot logo HubSpot CRM
iTrade logo iTrade Requests visits · early access
Microsoft Outlook logo Microsoft Outlook Microsoft 365
Simpro logo Simpro Books visits · early access
Tradify logo Tradify Enquiries in · early access
Trello logo Trello Boards
Xero logo Xero Accounting
Zapier logo Zapier 7,000+ apps

Running AroFlo, ServiceM8 or your own build? That is a custom setup: we quote the integration work and maintain it. See every integration →

Price the plumber agent.

Slide for the number of agents you would run on your number (the plan includes up to 3), pick the integrations you'd connect, and see live what your monthly looks like. Most businesses start with one. No sign-up needed.

How many agents 1 agents
Integrations 0 selected
Your plan
$199/mo Founding rate · 3 months
$129
/mo
Plan
Broadcast
Minutes
200/mo
At once
3 calls
Numbers
1

Broadcast fits most growing NZ businesses. One number carries up to 3 agents and three callers at once.

Includes 200 minutes a month, then 10c a minute (20c after your first 3 months). Each number includes 50 texts a month, then 9c each.

Want more than 3 agents on one number? Extra agents are $39 a month each.

Start with this plan →

Plumbers we answer for, by city.

The same plumber agent, written for the place it answers in: the suburbs your callers name, the local area code, and the drive that decides whether a job is worth taking.

New Zealand

Australia

Every trade in every town →

Now shipping · iOS & Android

Carry your control deck in your pocket.

The Talkify mobile app puts the dashboard, transcripts and live coaching in your hand. Listen back to any call, edit your agent's prompt mid-shift, get push-notified the moment a hot lead lands.

Download Talkify Mobile on the App Store Get Talkify Mobile on Google Play
9:415G ● ●
Today
128 calls.
Latest · 11:20am Booked · Sarah H. ● Reception · 00:42
Live now · 1 line
Sentiment
Open dashboard
PLUMBING · EMERGENCY-AWARE

Never miss
a leak.

Hear it yourself · our AI agent, 24/7 · ask it anything 03 242 1262 Sign up, sales & support · we'll set you up 0800 002 967
● No card● No lock-in● Free to call● The demo line can sign you up too
Text our agent · 027 204 8827
Get your first agent · No card needed

Talkify is currently available to businesses in New Zealand & Australia only.

Personal Assistant
Single mobile or landline. Built for one person, not a business.
$89/mo
Shortwave plan

Founding rate On a monthly plan your price is locked in at the founding rate for your first 3 months, then the standard rate applies. Pay as you go has no founding step: the rate is just the rate. Plans include 50 to 200 minutes a month, then 10c a minute. The first 20 texts each month are free, then 9c each.

● Your data stays in NZ.